Schedule with an Enhanced care manager Now

Enhanced Care Management, commonly referred to as ECM, is a valuable Medi-Cal benefit designed for eligible members who may need extra assistance coordinating their health care and other essential needs. With Doulas Partner, you will receive personalized ECM services, including an Enhanced Care Manager who takes the time to understand your unique requirements and what matters most to you. Instead of navigating the healthcare system alone, you have a reliable resource you can call upon to help you identify the best starting point for your care.

Every person's situation is unique. Your Enhanced Care Manager (ECM services) will discuss your specific needs and assist in identifying available resources tailored for you. With the support of Doulas Partner, we can help you with: Housing Resources, including assistance in locating housing resources, navigating housing programs, accessing shelter resources, completing housing applications, or connecting you with other community programs. Food Resources are also within our scope, as we can link you to local food programs, provide information about food benefits, and introduce you to community food resources and other nutrition assistance.

Utility Assistance

Helping locate programs that may reduce or assist with qualifying utility expenses, including available local utility assistance programs. Our ECM services can further enhance access to these resources.

Medical Care

Helping you coordinate appointments, communicate with your health care providers, understand next steps, and stay connected with your care team. Doulas partner with you to ensure your medical care experience is as seamless as possible.

Dental Care

Helping identify dental resources and coordinate care when needed, ensuring you receive support throughout your dental journey.

Mental Health & Behavioral Health Resources

We connect you with appropriate behavioral health, counseling, substance use treatment, or other support resources when requested, including access to Doulas Partner services that can enhance your care.

Transportation

We help identify available transportation resources for medical appointments and other qualifying needs, ensuring you can get to your ECM services and related appointments with ease.

Benefits & Community Programs

Our team assists in locating programs and services that you may qualify for and helps you determine where to start in accessing necessary resources.

Forms, Applications & Referrals

Helping you navigate referrals, paperwork, applications, and communication with programs or providers, including how Doulas Partner with you to enhance your support system.

Coordinating Your Care

We help your doctors, specialists, health plan, community organizations, and other providers work together, integrating ECM services, so you do not have to manage everything by yourself.

Think of your Enhanced Care Manager (ECM) as your go-to person when you're not sure who to call or where to start. We can help you: 

- Identify what you need most right now

- Create a plan based on your priorities

- Locate programs and resources, including Doulas Partner options

- Help make connections and referrals

- Coordinate with your health care providers

- Follow up on resources and applications

- Help problem-solve when you run into barriers

- Stay connected with you as your needs change

Our ECM services are designed around your goals. We work with you!